How processing credits work
For a 240p to 720p source short side, text, subtitle, caption and Advanced logo or watermark cleanup use 1 credit per second. A 721p to 1080p source uses 2 credits per second, a 1081p to 1440p source uses 4, and a 1441p to 2160p source uses 6. Basic logo or watermark cleanup uses half the applicable rate.
The server checks the source video before confirming the final amount. Credits held for a job are returned if processing cannot complete.
Frequently asked questions
How do credits convert to video time?
For standard cleanup, a 240p to 720p source uses 1 credit per second, a 721p to 1080p source uses 2, a 1081p to 1440p source uses 4, and a 1441p to 2160p source uses 6. Basic logo or watermark cleanup uses half the applicable rate.
What can I do with the 20 free credits?
Eligible new accounts can receive 20 one-time trial credits after Google sign-in, with no payment card required. These credits let you try real processing; they do not renew daily. Free accounts can process videos at their original dimensions with a source short side up to 1080p. At the standard cleanup rate, 20 credits cover about 20 seconds at 240p–720p or 10 seconds at 721p–1080p. Paid accounts can process up to 4K.
Can I preview the cleanup before buying credits?
Yes. When your balance does not cover the full video and a preview is available, select a representative segment and mark the area to clean. Adjust the segment from 0.5 to 5 seconds, depending on your available credits and video. Only that segment is processed, and you can compare the original with the cleaned result before deciding whether to buy more credits.
Does the short preview use credits, and can I repeat it?
The preview uses your existing credit balance; it does not add extra free credits. Check the displayed credit estimate before starting. Each account can have one preview in progress or one successful preview. If processing fails, the held credits are returned and you can retry.
What happens after I preview my video?
You can return to the full video with your original file and cleanup selections preserved in the browser. Full-video processing is a separate job with its own credit quote; preview credits are not deducted from that quote. Buy more credits if needed, then confirm full-video processing. A short preview helps you assess that segment, but results elsewhere in the video may differ.
How many areas can I select manually?
Free accounts can mark up to 3 areas in one video. Any paid credit pack or subscription increases the limit to 10 manual selection areas.
Do credits roll over?
One-time credit packs are valid for 12 months. Each monthly allocation expires at the end of its credit cycle, including allocations delivered during an annual subscription.
Does annual billing give all credits upfront?
No. The annual total is paid once, but credits are delivered in monthly allocations.
When does a subscription change take effect?
A plan or billing-cadence change takes effect at the end of the current paid billing period and does not grant an immediate extra monthly allocation.
What happens if processing fails?
Credits held for a job are returned if processing cannot complete. You can retry with the restored balance after checking the video and cleanup settings.
Is batch processing included?
No. Batch processing is not available as a public pricing entitlement yet. The current pricing page only lists features that are available to users.
How is my video data handled?
Upload begins only after you confirm processing. Temporary working files are used to complete the job, and media retention follows the Privacy Policy.
Is payment secure?
Stripe card checkout is the default payment method, and PayPal checkout is also available when shown. RemoveText.video does not store raw card data.